Live Account Support


  • For information on how to log into VSP Admin, please read how to Log into VSP Admin

  • For information on when and how to perform a refund please visit the How do I refund section.

  • If you wish to void a transaction that has not yet been sent for settlement, please read the How do I void section.

  • For information on fraud screening, the transaction process and when you will receive your funds, please visit our Merchant Advice section.

  • For a list of error messages you may receive and further technical information please read our Technical Advice section.